Automotive Technician & Shop Foreman

Job Description: Automotive Technician & Shop Foreman

Summary

Automotive Technician & Shop Foreman is a dual-role position responsible for performing hands-on mechanical/restoration diagnostics and repairs on a variety of vehicles, while also overseeing the daily operations of the mechanical/restoration shop. This role ensures that all mechanical/restoration work is completed to the highest standards of safety, quality, and efficiency, and that the shop operates in alignment with company values and customer expectations.

Core Responsibilities 

Mechanical/Restoration Repair & Diagnostics:

• Perform diagnostics, maintenance, and repairs on classic, performance, and modern vehicles. 

• Conduct test drives and inspections to verify repairs and identify issues.

• Maintain accurate records of work performed and parts used.
   

Shop Management: 

• Schedule and prioritize work orders to ensure timely completion. 

• Supervise and support other mechanics and shop staff. 

• Maintain a clean, organized, and safe work environment. 

• Coordinate with the parts department and vendors for timely procurement of parts. 

• Ensure compliance with all safety and environmental regulations.

Customer & Team Communication: 

• Communicate clearly with service advisors, sales staff, and management regarding vehicle status and repair needs. 

• Provide technical insight and support to customers when needed.

KPIs (Key Performance Indicators)

• Vehicle Turnaround Time – Average time from vehicle intake to completion. 

• Repair Quality – Measured by comeback rate (percentage of vehicles returning for the same issue). 

• Shop Productivity/Utilization Rate – Percentage of billable hours vs. available technician hours. 

• Parts Accuracy and Availability – Rate of correct parts ordered and available on time. 

• Customer Satisfaction Feedback – Based on post-service surveys or direct feedback. 

• Team Performance and Morale – Evaluated through attendance, collaboration, and internal feedback.

Required Skills and Experience 

• Minimum 10 years of hands-on automotive repair experience, preferably with classic and performance vehicles. 

• Prior experience in a supervisory or shop management role. 

• Strong diagnostic and troubleshooting skills. 

• Proficiency with diagnostic tools and repair equipment. 

• Excellent organizational and communication skills. 

• Valid driver’s license and clean driving record.

Reporting Structure 

This position reports directly to the General Manager or Owner. The Automotive Technician & Shop Foreman will also collaborate closely with the Sales, Title Clerk, and Customer Service teams.

Company Core Values

• Relationships Drive Every Decision 

• Exceptional Customer Experience Greases Our Gears 

• We Create Excellence Through Creative, Tailored Solutions 

• We Anticipate Needs Before They Are Problems 

• We Speak Car and Know How to Talk to the People Who Love Them

Salary: $75,000 - $125,000 per year, commensurate with experience

Interested parties should email their resumes to marketing@verrillomotorcarco.com.