Turning Service Into Sales (Afternoon Session)

A Services & Sales Seminar for ALL Sales Professionals presented by David K. Aaker, International Speaker, Trainer and Author

David is an internationally recognized Motivational Keynote Speaker, Trainer and Author in Customer Service, Leadership and Communication. Mr. Aaker was recently named “Among America’s Best Speakers” by Sky Radio on American Airlines, and was featured on 42,000 flights worldwide in May of 2009. He is also a published author in 2 books. “Success Simplified”, a new anthology of 24 nationally selected speakers and “50 Unforgettable Speakers”, both published by Insight Publishing.

Topics that he will cover included, but are not limited to: Communication tools, we all have them, let’s take advantage of them; Internal Customer= Those who we work with; External Customer= Those we work for; Ethics is part of our Customer Service, every hour; Building Customers for Life and What is your business “Famous For”?