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Sandler Training Strategic Customer Care

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Name: Sandler Training Strategic Customer Care
Date: November 22, 2017
Time: 8:30 AM - 10:30 AM EST
Event Description:
Are you delivering Exceptional Service?

81% of CEO's say they are delivering a good customer experience and 8% of customers are in agreement.

It is hard enough to gain customers. Don't lose them by delivering mediocre customer care.

Join us at our upcoming 8 week program for strategies that will help develop your culture of customer care.

Some of the problems we will address include:

Dealing with Difficult Customers
Not having a Process in place for Cross Selling
Trouble Communicating on a Professional Level
Not knowing or afraid to take the next step in a sales situation
Avoiding Burnout
Who should attend?

Customer Service representatives
Field technicians
Front desk
Good employees who struggle to get along with others
Anyone who interfaces with customers

Call us today to learn more about this program.  888-287-2635
Location:
Sandler Training
13 Columbia Circle, Suite 104
Albany, NY
Date/Time Information:
?Wednesday, October 4 to November 22
8:30am - 10:30am
Contact Information:
888-287-2635
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