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Saratoga Saddlery - Retail Store Manager

Posted: 05/09/2023

The Saratoga Saddlery Store Manager will be responsible for managing the day-to-day operations of our boutique store in Saratoga Springs, NY.  Part of the responsibilities are ensuring that sales targets are met, and that the highest standards of customer service are maintained. This position requires excellent communication and leadership skills, a passion for fashion and trends, and the ability to manage a team of sales associates. If you think you meet our requirements don’t hesitate, send your resume to us today. 

Duties and Responsibilities:

  • Manage the daily operations of the boutique store, including scheduling staff, managing inventory, and handling customer inquiries.
  • Train and supervise sales associates, setting sales targets and providing ongoing support and coaching to ensure they are meeting or exceeding customer service standards.
  • Develop and maintain positive relationships with customers, ensuring they receive an exceptional shopping experience and are provided with accurate product information and recommendations.
  • Monitor sales data and use this information to develop strategies to increase sales and profitability.
  • Collaborate with other members of the management team to develop marketing and promotional initiatives, ensuring they are executed successfully.
  • Oversee the visual merchandising of the store, ensuring that products are well presented.
  • Monitor stock levels and ensure that inventory is accurately recorded in the system.
  • Maintain a high level of knowledge of fashion trends, designer collections, and the latest industry news.
  • Perform any other duties as assigned by the boutique owner or senior management.


  • A bachelor's degree in business administration, fashion merchandising, or a related field is preferred.
  • At least 3-years of experience in retail management, preferably in a boutique setting.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Strong organizational and time management skills, with the ability to prioritize tasks effectively.
  • Proficiency in Microsoft Office, particularly Excel.
  • Experience using point of sale (POS) systems and inventory management software.
  • A friendly, outgoing personality, with a natural ability to build positive relationships with customers and staff.
  • A flexible approach to working hours, with the ability to work evenings and weekends as required.

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