Saratoga Saddlery Boutique searching for a Retail Store Manager
The mission of Saratoga Saddlery Boutique is to provide our customers with a unique selection of Town & Country Fashion with a focus on the Equestrian & Country Western Lifestyle. Your Saratoga Saddlery team strives to offer unparalleled customer service.The Saratoga Saddlery Store Manager will be responsible for managing the day-to-day operations of our boutique store in Saratoga Springs, NY. Part of the responsibilities is maintaining the highest customer service standards. This position requires excellent communication and leadership skills, a passion for fashion and trends, and the ability to manage a team of sales associates. If you have at least 3 years of retail experience and you think you meet our requirements, don’t hesitate to send your resume to Saratoga Saddlery today.
Duties and Responsibilities:
- Manage the daily operations of the boutique store, including scheduling staff, managing inventory, and handling customer inquiries.
- Train and supervise sales associates, setting sales targets and providing ongoing support and coaching to ensure they meet or exceed customer service standards.
- Develop and maintain positive relationships with customers, ensuring they receive an exceptional shopping experience and are provided with accurate product information and recommendations.
- Monitor sales data and use this information to develop strategies to increase sales and profitability.
- Collaborate with other management team members to develop marketing and promotional initiatives, ensuring they are executed successfully.
- Oversee the store's visual merchandising, ensuring that products are well presented.
- Monitor stock levels and ensure that inventory is accurately recorded in the system.
- Maintain a high level of knowledge of fashion trends, designer collections, and the latest industry news.
- Perform any other duties as assigned by the boutique owner or senior management.
- A bachelor's degree in business administration, fashion merchandising, or a related field is preferred.
- At least 3-years of experience in retail management, preferably in a boutique setting.
- Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Proficiency in Microsoft Office, particularly Excel.
- Experience using point of sale (POS) systems and inventory management software.
- A friendly, outgoing personality, with a natural ability to build positive relationships with customers and staff.
- A flexible approach to working hours, with the ability to work evenings and weekends as required.