•Greet guests, scan guest tickets upon entry to the venue, answer guest questions.
•Assist with keeping the venue safe, clean and presentable to the guest.
•Examine tickets or passes to verify authenticity.
•Answer seat location questions, and provide direction to seat locations.
•Guide guests to exits or provide other instructions or assistance in case of emergency.
•May assist in verifying staff credentials to generally restricted areas.
•Partner with fellow staff at the end of show to close the venue-this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
•Additional tasks as requested by management.
•High School Diploma or equivalent preferred
•At least 1+ year in a guest service role preferred
•Acute sense of judgment, tact and diplomacy
•Position requires constant standing, climbing stairs and walking.