Skip to content

Loan Services Representative

Posted: 05/22/2023


Glens Falls National Bank & Trust Company is seeking an experienced


Loan Services Representative  

This opportunity may be perfect for you if you have experience in:  

Microsoft Office Suite including: Word, Excel, Outlook and PowerPoint  

Strong communication skills  



In this position with our Loan department, you would be responsible for a variety of clerical functions in the Loan Services area including: filing, updating systems, assembling documents, and providing customers with accurate, timely information. This position works out of our headquarters in Glens Falls, New York.  

Responsibilities Include:  

§ Provide administrative assistance to Loan Services Department including: updating loan data for entry into computer system, assembling documentation for loans, delivering documents to internal customers, and ordering supplies.  

§ Ensure loan files contain accurate documents with proper signatures, dates, and other relevant data according to Company policy, department procedures, and applicable government laws/regulations.  

§ Check documents for proper vesting, legal descriptions, closing dates, and signatures.   

§ Maintain new and paid loan files. Provide internal and external customers with appropriate documentation. Provide information or reports to meet government requirements as appropriate.  

§ Perform variety of clerical duties requiring knowledge of department procedures. Use office computers for data input and other activities, and order reports as required. 

§ Respond to internal and external customer inquiries regarding loan processing, documentation, and other loan information.  



§ High School Diploma or equivalent required  

§ 1 to 2 years office environment experience required  

Skills/Knowledge Requirements:  

§ Proficient with Microsoft Office Suite including: Word, Excel, Outlook and PowerPoint  

§ Strong communications skills, written and verbal; comfortable communicating with customers, co-workers, and management  

§ Ability to manage multiple tasks, meet deadlines, and work cooperatively in team environment; attention to detail a must  



We offer a pleasant work environment, career development opportunities, competitive compensation, and an exceptional benefits package. This position works out of our headquarters in Glens Falls, New York.  

Glens Falls National Bank & Trust Company has been serving the region and helping our neighbors achieve their financial goals since 1851. We are proud to serve as a cornerstone in the community through charitable giving and unmatched volunteerism. We serve Warren, Washington, northern Saratoga, Essex, and Clinton counties through 30 offices. 

Our HR Team serves the more than 500 employees of Arrow Financial Corporation’s subsidiaries – Glens Falls National Bank & Trust Company, Saratoga National Bank & Trust Company, and Upstate Agency Insurance.  

As a multi-bank holding company, Arrow Financial Corporation has over $2 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. 

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.  

Scroll To Top