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Commercial Relationship Manager

Posted: 07/01/2022

Glens Falls National Bank & Trust Company is seeking an experienced
Commercial Relationship Manager
This opportunity may be perfect for you if you have experience in:
Managing Commercial Relationships,
New Business Development
Commercial Loans
In this position with our Corporate Banking department, you would be responsible for managing commercial borrower/depositor relationships including new loan requests, cash management/deposit services development of new business, and management/oversight of assigned commercial loan portfolio.  Adheres to Loan Policy and work to achieve assigned goals and objectives to support Company strategic plan.
Responsibilities Include:
§      Identify prospective customers and implement plan for gaining business through researched business development calls, networking, and response to referrals.  Continuously develop growing network of referral sources for new business.
§      Build/expand existing customer relationships by identifying needs and recommending solutions while effectively handling existing loan requests.  Work with current customers to encourage referrals.
§      Manage commercial loan portfolio including collection and review of financial information to ensure Company’s interests are protected.  Adhere to Loan Policy, department procedures, and applicable Federal/State/Local laws and regulations.
§      Formulate and implement strategies to achieve individual and department goals as set by supervisor.  Work with colleagues and management to provide guidance, training, and support to reach goals as appropriate.
§      Collaborate with other strategic partners within Company to provide full range of products and services, as appropriate, for customers.  Participate in team presentations, attend joint networking events, and provide introductions/contacts to stakeholders so customer needs may be fully addressed.
§      Participate actively in community to source business development opportunities and demonstrate our Company’s commitment to local communities.
  • Bachelor’s Degree or equivalent experience in business, finance, lending or related field required.
  • 5+ years of experience in commercial lending, loan portfolio management, or equivalent banking experience required
  • Thorough knowledge of commercial credit analysis and banking products/services preferred
  • Solid communications skills, both written and verbal; ability to communicate effectively with customers, co-workers, management, and community/business leaders
  • Demonstrated consultative sales and negotiation skills; ability to identify needs, present effective solutions, and close a sale
  • Proficient in Microsoft Office Suite:  Word, Excel, Outlook and PowerPoint
The Arrow Family of Companies includes Glens Falls National Bank and Trust Company, Saratoga National Bank and Trust Company, and Upstate Agency, LLC. We are a public company headquartered in Glens Falls, New York, with more than $4 billion in assets. The organization has a 40-branch footprint across eight counties from the Canadian border to Albany, with Glens Falls National Bank locations to the north and Saratoga National Bank locations to the south. You can learn more about each bank’s footprint at and, or learn more about the publicly traded parent company Arrow Financial Corporation at
Benefit Program Highlights: Pension Plan (fully funded by the bank), Employee Stock Ownership Plan (ESOP), Profit Sharing Plan, Employee Stock Purchase Program, and a 401(k) plan.  Medical, Dental, Vision and much more!   

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